Updated on July 4, 2:16 p.m. (GM3+8): Added Exclusive Channel details.

Want to know what the Zenless Zone Zero pity system is like? You’ve come to the right place to determine how you can get your favorite Agent!

Zenless Zone Zero is an urban fantasy RPG where you can play numerous characters, each with their unique skills and personalities. The game immerses players in a dynamic world of captivating storylines and thrilling combat experiences.

Ellen Joe and female Proxy in key visual, ONE Esports featured image for article "Zenless Zone Zero draws inspiration from a timeless fighting game and two obscure titles you’ve never heard of"
Credit: ONE Esports, HoYoverse
Zenless Zone Zero draws inspiration from a timeless fighting game and two obscure titles you’ve never heard of

Yet, as with HoYoverse titles such as Genshin Impact and Honkai Star Rail, acquiring all the characters in Zenless Zone Zero isn’t straightforward.

Getting your favorite Agent requires careful planning, especially for free-to-play players.

In this ONE Esports guide, we list down everything you need to know about the Zenless Zone Zero pity system, including terminologies and its similarities to previous HoYoverse games.

Zenless Zone Zero pity system explained

Zenless Zone Zero pity system explanation in the Signal Search interface of the Star-Studded Cast Stable Channel
Screenshot by Jules Elona/ONE Esports, Credit: HoYoverse

There are two types of Signal Searches in the game: Stable Channels (Star-Studded Cast) and Exclusive Channels.

The Stable Channel is the game’s permanent standard banner, featuring permanent Agents and W-Engines. Players can search for signals here by spending Master Tapes.

All working Zenless Zero codes and how to redeem them article hyperlink with Zenless Zone Zero key visual background
Credit: ONE Esports, HoYoverse
All working Zenless Zone Zero codes and how to redeem them

Exclusive Channels, on the other hand, feature time-limited agents and W-Engines and require Encrypted Master Tapes.

To pull on both banners, it’ll cost you 160 Tapes for one search.

Zenless Zone Zero Stable Channel probabilities

RARITYZENLESS ZONE ZERO PITY SYSTEM SIGNAL BASE RATEGUARANTEED RATE
S-Rank0.600%1.600%
A-Rank9.400%14.600%
B-Rank90%84%

In the Stable Channel, players require maximum 90 Signal Searches to obtain a guaranteed S-Rank agent or W-Engine, with an A-Rank guaranteed every 10 pulls. This is known as the hard pity system.

Zenless Zone Zero elements guide by ONE Esports featuring Cunning Hares faction
Credit: HoYoverse, ONE Esports
All 5 Zenless Zone Zero elements: Attribute anomalies explained

While there are no official numbers for the game’s soft pity as of writing, based on HoYoverse’s previous title, Honkai Star Rail, which also has a 90-pull guarantee, the soft pity is estimated to occur around 70-80 pulls, or potentially sooner if lucky.

New players receive a 20% discount for their first to fifth Signal Searches, meaning a 10x pull only costs eight Master Tapes (applicable only to 10x Searches). Additionally, an S-Rank is guaranteed within the first 50 Searches.

Belobog Heavy Industries characters in Zenless Zone Zero in ONE Esports featured image for article "Exclusive: Is Zenless Zone Zero related to Honkai Star Rail in any way?"
Credit: ONE Esports, HoYoverse
Exclusive: Is Zenless Zone Zero related to Honkai Star Rail in any way?

Zenless Zone Zero Exclusive Channel probabilities

S-Rank agent Ellen Joe from Victoria Housekeeping in Zenless Zone Zero
Credit: HoYoverse

The Exclusive Channel offers the same probability of obtaining an S-Rank agent as the Stable Channel, with a rate of 0.600%. Additionally, within 90 Signal Searches, you are guaranteed to obtain at least one S-Rank agent.

When you acquire an S-Rank agent in the Exclusive Channel, there is a 50% chance it will be a time-limited agent. If it is not, the next guaranteed S-Rank agent will be the time-limited agent.

Zenless Zone Zero W-Engine Equip Screen in ONE Esports featured image for article "I, a HoYoverse whale, asked Zenless Zone Zero’s producer to convince me on W-Engines — here’s what he said"
Credit: ONE Esports
I, a HoYoverse whale, asked Zenless Zone Zero’s producer to convince me on W-Engines — here’s what he said

Furthermore, the W-Engines Exclusive Channel has better odds. You are guaranteed an S-Rank W-Engine within 80 draws, with a 75% chance of it being the time-limited W-Engine.

If you receive a non-time-limited W-Engine, the next guaranteed S-Rank W-Engine will be the time-limited one.

Want to know all the available Agents in Zenless Zone Zero? Here is a list of all the characters in the game.

READ MORE: I, a HoYoverse whale, asked Zenless Zone Zero’s producer to convince me on W-Engines — here’s what he said